VerityX Logo

Documentation

ConnectWise PSA Integration

To integrate VerityX with ConnectWise PSA, you'll need to gather several credentials from your ConnectWise Manage instance.

Connection Form

ConnectWise PSA Integration Form

Required Fields

  • ConnectWise Site URL

    Your ConnectWise Manage URL (e.g., https://company.myconnectwise.net)

  • Company ID

    Your ConnectWise company identifier

  • Public Key

    API public key for authentication

  • Private Key

    API private key for authentication

  • Client ID

    Your ConnectWise member identifier

How to Get Your Credentials

  1. Log in to ConnectWise Manage at your ConnectWise instance
  2. Go to System > Members > API Members
  3. Create a new API member or use an existing one
  4. Generate API keys and save both Public and Private keys
  5. Get your Company ID from System > Setup Tables > Company
  6. Use the API Member's identifier as your Client ID

Required Permissions

Your API member needs read/write permissions for Service Tickets, and read permissions for Companies, Contacts, and Members.

Need help? Contact support at [email protected]